RosCar Faro » Privacy Policy

Privacy Policy

RosCar Faro offers car rental in Faro with no deposit and no credit card required. Choose your car online and add insurance, unlimited mileage, or any extras you need. Pick up your car at Faro Airport or have it delivered to your hotel. Pay the remaining rental balance in cash or by debit card when you collect the vehicle.

No Deposit Rent a car without a security deposit or blocked funds. No Credit Card Choose a car rental offer with no credit card required. Debit Card or Cash Pay the remaining balance at pickup by debit card or cash. Faro Airport Pickup Collect your car at Faro Airport and start exploring the Algarve.

Last updated: 3 November 2026

This Privacy Policy explains how RosCar Faro collects, uses and shares personal data when you visit roscarfaro.com, submit an enquiry or arrange a car rental through our website.

1. Who We Are

RosCar Faro is a car rental aggregator that connects travellers with international and local car rental companies. We help customers compare rental offers and arrange bookings. The vehicle and rental services are provided by the selected car rental company.

The operator responsible for personal data processed through our website is:

This policy covers processing for which we determine the purposes and means. Rental companies and other independent service providers are responsible for their own processing, as explained in their respective privacy policies.

2. Personal Data We Collect

Depending on how you use our website and services, we may process the following information:

  • Contact details, such as your name, email address and telephone number.
  • Booking details, including rental dates, pickup and return locations, vehicle selection, additional options and booking reference.
  • Driver information required to arrange your rental, such as the main driver’s age or date of birth.
  • Payment-related information, such as payment status, amount, currency and transaction reference.
  • Messages, enquiries, feedback and other information you choose to provide.
  • Technical information, such as your IP address, browser, device, access times and website activity.
  • Cookie and consent preferences, where applicable.

The rental company may separately request your passport, driving licence or other documents to verify your eligibility and complete the rental agreement. Please provide identification documents only through the channels specified for your booking.

3. How We Obtain Your Data

We receive personal data directly from you when you make a booking, complete a form or contact us. We may also receive booking updates, payment confirmations and information about your reservation from the rental company, booking platform or payment provider involved in your booking.

Technical information may be collected automatically when you use our website, subject to applicable cookie and consent requirements.

If you provide another person’s information, make sure you are authorised to do so and that they receive this Privacy Policy.

4. Why We Use Your Data

We use personal data for the following purposes and on the following legal grounds, where the General Data Protection Regulation applies:

  • To respond to rental enquiries and arrange bookings: taking steps at your request before entering into a contract or performing our contract with you.
  • To send booking confirmations, vouchers and reservation updates: performing our contract with you.
  • To coordinate bookings with rental companies and provide customer support: performing our contract with you.
  • To maintain website security, prevent misuse and investigate suspected fraud: our legitimate interests in protecting customers and operating a secure service.
  • To manage disputes and establish, exercise or defend legal claims: our legitimate interests in protecting our legal rights.
  • To keep records and respond to lawful requests: compliance with applicable legal obligations.
  • To use optional cookies or send marketing communications where consent is required: your consent.

Where we rely on legitimate interests, we consider the impact on your rights and freedoms. You may object to this processing as described below.

Information needed to arrange a booking must be provided for us to process your request. Without it, we may be unable to confirm the reservation or provide the requested support. Optional information is not required to use our booking assistance.

5. Who Receives Your Data

We share personal data where necessary for the purposes described in this policy with:

  • The selected rental company, so it can confirm your reservation, prepare the vehicle and provide the rental service.
  • Booking technology providers involved in processing and managing your reservation.
  • Payment providers involved in processing payments, refunds or payment disputes.
  • Hosting, IT, security and communication providers supporting our website and customer service.
  • Professional advisers, insurers or competent authorities where necessary to meet legal obligations or protect legal rights.

Service providers acting on our behalf may process data only under appropriate instructions and contractual safeguards. Providers acting as independent controllers process information under their own privacy policies.

6. Rental Companies and Third-Party Booking Services

As an aggregator, RosCar Faro works with independent rental companies. Their use of personal data may include checking identity and driving eligibility, signing rental agreements, managing deposits, handling insurance matters and dealing with fines or vehicle damage.

Where a booking form or payment page is operated by another provider, review its privacy information before submitting your details. Questions about a rental company’s independent processing should be directed to that company using the contact details supplied with your booking.

7. Payments

Online payments may be handled by the payment provider identified during checkout. That provider explains how it collects and protects payment information in its own privacy notice.

We may receive transaction information needed to confirm a booking, reconcile payments, arrange refunds or address payment disputes. Do not send full card numbers or card security codes to us by email.

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support booking functions, remember preferences and maintain security.

Where optional analytics or advertising technologies are used, we request consent before activating them when required by law. You can withdraw or change that consent through the website’s cookie settings, where available.

You can also manage cookies through your browser. Blocking certain necessary cookies may affect website or booking functionality.

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9. International Data Transfers

Some providers involved in operating the website or processing bookings may process personal data outside the European Economic Area.

Where such transfers are subject to GDPR requirements, we use an applicable lawful transfer mechanism. This may include an adequacy decision or European Commission Standard Contractual Clauses, together with additional safeguards where necessary.

You can contact us to request information about the safeguards applicable to your data and how to obtain a copy.

10. How Long We Keep Personal Data

We retain personal data only for as long as necessary for the purpose for which it was collected, unless a longer period is required by law.

  • Booking and support records are retained for the time needed to manage the reservation, handle related enquiries and address applicable claims.
  • Accounting and transaction records are retained for the periods required by applicable tax and accounting laws.
  • Security records are retained for a period proportionate to the need to detect, investigate and prevent misuse.
  • Consent records are retained as necessary to document your choices and demonstrate compliance.
  • Cookie retention periods depend on the technology used and are explained in the relevant cookie information.

When determining retention periods, we consider the type of data, the processing purpose, legal requirements and applicable limitation periods. Data is deleted or anonymised when it is no longer needed.

11. How We Protect Personal Data

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration or disclosure. These measures are selected according to the nature of the information and the risks involved.

No method of transmission or storage is completely secure. If you suspect that information relating to your booking has been compromised, please contact us promptly.

12. Your Privacy Rights

Depending on applicable law and the circumstances, you may have the right to:

  • Request access to your personal data and receive a copy.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal data.
  • Request restriction of processing.
  • Receive eligible data in a portable format and request its transfer to another controller.
  • Object to processing based on legitimate interests.
  • Object to the use of your data for direct marketing at any time.
  • Withdraw consent at any time, without affecting processing lawfully carried out before withdrawal.
  • Lodge a complaint with a competent data protection authority.

To exercise your rights, email [email protected]. We may request information reasonably necessary to verify your identity.

Where GDPR applies, we normally respond within one month. If an extension is permitted because of the complexity or number of requests, we will explain the reason within that initial month.

You may complain to the supervisory authority in the country of your habitual residence, workplace or the alleged infringement. In Portugal, the supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD).

13. Marketing Communications

If we send promotional communications, we do so only where permitted by applicable law and obtain consent where required. You can unsubscribe using the instructions in the message or contact us by email.

Unsubscribing from marketing does not stop essential messages about an active booking.

14. Children’s Privacy

Our booking services are intended for adults who meet the relevant rental company’s age requirements. We do not intentionally collect personal data from children through our booking service.

If you believe a child has provided personal data to us, please contact us so we can investigate and take appropriate action.

15. External Websites

Our website may contain links to rental companies, payment services and other external websites. Their operators are responsible for their privacy practices. Review their privacy policies before providing personal information.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, processing activities or legal requirements. The latest version will appear on this page with an updated revision date. Where required, we will provide additional notice of material changes.

17. Contact Us

For questions about this Privacy Policy or the use of your personal data, contact:

RosCar Faro
Email: [email protected]
Website: https://roscarfaro.com/

RosCar Faro